Frequently Asked Questions
How to buy?
Is it covered by insurance?
Not at this time, however you can use your Flexible Spending Account (FSA) or Health Spending Account (HSA) to offset some of the costs of purchasing Uresta.
Although physical in-person fittings are not required to get Uresta, the cost of the fitting is covered under existing CPT codes.
We hope to have insurance in the US in the future, as we’ve secured coverage with most major providers in Canada.
Do I need a prescription?
In the US, Uresta is only available with a prescription. Click here to schedule a virtual telehealth consultation and connect with an independent licensed physician to discuss Uresta from the comfort of your own home.
Prefer to speak with a physician? See our list of prescribing physicians here.
Want to talk to your own doctor about Uresta? Download our patient brochure here and bring it to your physician.
How much does it cost?
Uresta starter kit sells for $139 and is reusable for up to 1 year. Uresta starter kit comes with our 3 most common sizes (fits for 80% of women), however two additional sizes are available at no extra cost should you need it.
Uresta comes with a 30-day money back guarantee if it does not work for you.
What is the risk free 30-day money back guarantee?
Should you not be satisfied with Uresta, we will refund you the cost within 30 days of delivery!
How does telehealth work?
- Click “telehealth sign-up” at the top of this page
- Sign up with our trusted telehealth partner SteadyMD
- Select your appointment time using their online calendar
- Enter your credit card (you will not be charged until your appointment)
- Your appointment will be confirmed via email & text
- All appointments will be completed via zoom using your computer or phone
- During the consultation, the physician will ask you a few questions to determine if uresta® can help stop your bladder leaks and you can ask the physician any questions you may have
How much does telehealth cost?
We have negotiated special pricing of just $10 for your telehealth appointment (this is a one-time charge and there are no other fees other than the cost of Uresta).
Who is SteadyMD?
- SteadyMD is a leading Telehealth provider with licensed physicians across the U.S.A. Check out www.steadyMD.com to learn more!
- All Appointments are fulfilled by SteadyMD and its network of physicians are independent from Uresta.
Do I need a doctor to fit and / or insert?
Uresta is a self-managed solution, so you don’t need a doctor to help you find your right fit or insert it for you. Because of this, Uresta can be prescribed via a telehealth consultation. Click here to schedule a virtual telehealth consultation and connect with a healthcare professional to discuss Uresta from the comfort of your own home. If Uresta is right for you, it can be shipped to your front door within 3-5 business days.
First time use & finding your fit
How do I know which size is right for me?
Uresta comes in 5 sizes. 80% of women use one of the three most popular sizes, 3, 4 or 5, which are included in our starter kit. Should you need one of the additional sizes, please contact us and we will send it to you for free.
- your bladder leaking has stopped
- you are able to empty your bladder without difficulty
- should fit comfortably and barely be noticeable
Your Uresta may be too large and should be changed for a smaller one if
- you are unable to empty your bladder
- you are aware of the Uresta and it is uncomfortable inside
Your uresta® may be too small and should be changed for a larger one if
- your bladder leaking has not stopped
- Uresta falls down to the opening of your vagina or falls out altogether
Do I need more than one size?
No, but some women find they use two sizes depending on their activities and state of health. For example, some women use one size throughout the day, but move up a size when exercising.
Does Uresta have instructions for use?
Yes, absolutely! You can download the Instructions for Use here.
I just received my starter kit, can you provide some tips on inserting?
Some women might find it intimidating to first try their Uresta; however, after some experimenting with different sizes and upon determining the correct size and position for them, Uresta can be a game changer.
- Wash your hands with soap and warm water and rinse thoroughly.
- It may be helpful to use a water-based lubricant (available in your local pharmacy) to help you with insertion. It is usually helpful to place one foot on a stool or the toilet seat cover to prepare for insertion.
- Inserting your Uresta is not unlike inserting a tampon. Grasp the handle with one hand. With the other hand, place a small amount of lubricant on the tapered end. Separate the labia (the opening or outer lips) of the vagina with one hand and direct the tapered end of Uresta into the vagina with the other.
- Push Uresta into the vagina. It may require some effort to get it into the vagina. Push the top of the Uresta handle with your index finger towards your spine to get it in the proper position inside. Push the handle in until the first knuckle on your finger is at the opening of your vagina.
Once inserted, move around to see if the Uresta dislodges or slides down; if it does, you might want to try the next size up. If you find it uncomfortable, consider repositioning it or try the next size down. It might take some time to find the right fit and position, and might take some time to get used to the new sensation of the Uresta, but you should not feel any pain or discomfort during its use. If you think you require a smaller size or larger size than those included in the kit, contact us at firstname.lastname@example.org. The use of a water-based lubricant can be very helpful for insertion, as there might be some discomfort and pressure when first inserting the Uresta, but there should not be pain. If there is pain, there could be other conditions that need to be examined and treated before using Uresta. Please consult your doctor or pelvic health physiotherapist, or other clinical practitioner for advice and guidance.
How do I know if it is properly fitted? How far up should I push it into my vagina?
There are several good indicators of a properly sized and positioned Uresta:
- There should be very little or no sensation;
- The handle is inserted within the vagina to the approximate depth of 1 inch from the opening of the vagina, which generally can be checked by inserting one finger up to the first knuckle and being able to touch the end of the Uresta handle;
- When you cough, sneeze, or move around, bladder leakage is stopped or significantly reduced;
- You can urinate or have a bowel movement with your Uresta support in place.
When properly fitted, there should be very little or no sensation. You should only notice Uresta when you first insert it, the same way you feel your watch or a ring when you first put it on. After a while, you forget it is even there. If there is pain, there could be other conditions that need to be examined and treated before using Uresta. Please consult your doctor or pelvic health physiotherapist, or other clinical practitioner for advice and guidance.
How do I remove it?
- Wash your hands with soap and warm water and rinse thoroughly.
- Separate the labia (the opening or outer lips) of the vagina with the fingers of one hand. Insert the index finger of your other hand into the vagina to locate the handle.
- If you are able to grasp the handle with your thumb and index finger, pull it directly down and out of the vagina. If you have difficulty reaching the handle, bear down as if you were trying to move your bowels. This should help move the Uresta down to a point where you can grasp the handle and remove it.
- If you notice any resistance, twist the handle to break your body’s suction.
Will it work?
Uresta has been clinically proven to stop or significantly reduce leaks in women who suffer from stress urinary incontinence. In clinical studies, 86% of women saw a significant reduction in leaking while leaks were completely eliminated for 64% of women. And of those who were satisfied with their Uresta, more than three-quarters kept on using it over the long term.  
I have been diagnosed with prolapse, can it still help me with my leaks?
Uresta may not be able to stop your leaks if you suffer from more advanced stages of prolapse (i.e. stages 2-4).
All about everyday use
How long can I use before replacing?
Uresta is reusable for up to 1 year.
Do I need to take it out to pee?
No, Uresta is inserted into vagina and does not plug or obstruct the urethra. If your Uresta is properly fitted you should still be able to pee, and have bowel movements when inserted. If you are unable to do so, you should consider a smaller size.
Where does the pee go?
Pee stays in your bladder (or where it should be) until you are ready to go to the washroom. Uresta is inserted into the vagina and presses up against the urethra through the vaginal wall to support the bladder until your ready to relieve yourself. Uresta does not act as a plug or in anyway absorb urine.
How do you clean it?
Warm water and hand soap is all that is required.
How long can I wear it?
Uresta may be used in different ways to suit your lifestyle:
- All day – insert your Uresta in the morning and remove it before bed
- For specific activities – insert your Uresta before any activity which causes leaking for you (e.g.
running, yoga) and remove after activity if not needed.
Can I have sexual intercourse while wearing it?
Uresta should be removed prior to sexual intercourse.
Does it feel weird?
You’ll feel your Uresta when you first insert it, but once it is fully in place you shouldn’t feel it at all. It’s a similar experience to using a tampon.
Can I use Uresta when I have my period?
No, Uresta should not be used while you are menstruating.
Is it safe to use?
What is it made of?
Uresta is made of a non-absorbent, hypoallergenic medical-grade plastic. It is not made with natural rubber latex and also contains no phthalates such as DEHP.
Is it safe?
Yes! Uresta is FDA cleared and made from medical grade material that does not absorb bacteria or odor. Uresta has also been clinically proven to be safe and effective – you can check out our clinical studies here.
Can I insert it too far?
No, not if you follow the product’s instructions for use. When inserting, once the device passes under the pelvic bone and there is no further pressure or resistance, the device does not need to be pushed in any further. It should sit about 1 inch from the opening of the vagina to properly work. You should be able to feel the top of the Uresta handle by inserting one finger up to the first knuckle.
What if I forget to take it out at night?
Not a problem. Uresta can safely be worn for up to 24 hours without concern.
Does Uresta cause urinary tract infections (UTIs)?
No, Uresta does not cause or increase the risk of UTIs.